Our client, a fantastic investment company based in Berkshire are looking to hire an excellent Operations Director for a growing and fast paced business.

Continuous improvement of processes and maintaining high-quality standards fall under the purview of the Operations Director. They implement quality control measures and seek innovative ways to streamline operations, enhancing product and service delivery.

Duties and Responsibilities of an Operations Director

The role of an Operations Director involves a wide range of responsibilities that are crucial for the smooth functioning and success of an organisation. Key duties and responsibilities include:

1. Setting strategic goals and making decisions for operational activities to drive the overall growth and profitability of the company.
2. Planning and monitoring the day-to-day operations to ensure efficient and effective functioning.
3. Supervising and managing staff from different departments to ensure seamless collaboration and coordination.
4. Evaluating the efficiency of existing business procedures and implementing improvements to optimise productivity.
5. Managing the procurement process and ensuring the timely delivery of services and products.
6. Reviewing financial information to make informed decisions and enhance profitability.
7. Developing long-term operational strategies and aligning them with the broader business objectives.
8. Establishing and maintaining metrics and standards to measure the company’s overall efficiency and effectiveness.
9. Communicating policies and directives to managers and staff and fostering a culture of continuous improvement.
10. Identifying ways to enhance customer service and satisfaction, ensuring a positive experience for clients.
11. Managing risks effectively and implementing measures to mitigate potential threats.