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Systems Support Engineer

Systems Support Engineer

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  • Temporary
  • UK
  • 50000 £ / Year

Harlow Recruitment

About this position

We are currently working with a technical engineering company specialising in providing control and communication systems to a broad range of industries. The company provides a number of different services such as System Integration, Design, Consultation, Support & Maintenance. 

Job Responsibilities:

  • To fulfil this role you will need a strong knowledge of control systems principles, including hardware, software, and networking components. You will need experience in electrical fault finding, PLC programming, and be familiar with SCADA systems.
  • Provide technical support to clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimise downtime.
  • Conduct routine inspections, system audits, and preventive maintenance activities to ensure the continuous operation and reliability of control systems.
  • Identify and analyse complex system faults, utilising troubleshooting techniques, diagnostic tools, and procedures to resolve issues effectively.
  • Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements to improve performance, efficiency, and functionality.
  • Maintain accurate records of system configurations, maintenance activities, troubleshooting procedures, and solutions provided, ensuring comprehensive documentation for future reference.
  • Train end-users and support personnel on the operation, maintenance, and troubleshooting of control systems, empowering them to handle basic system issues independently.
  • Stay updated with industry trends, emerging technologies, and best practices related to control system engineering, and actively contribute ideas for process improvements and innovation within the organisation.
  • You will be based at our head office, but due to the nature of the role you will be required to also work at our clients’ sites across the UK.
  • On completion of your probationary period or when you are trained to a sufficient level, you will be expected to participate in the on-call rota. 

Experience Required: 

  • Full UK Driving License
  • Previous experience in providing technical support for control systems or similar systems.
  • Proficiency in programming languages commonly used in control systems, such as PLC programming languages (e.g., ladder logic, structured text).
  • Familiarity with SCADA (Supervisory Control and Data Acquisition) systems and HMI (Human Machine Interface) design.
  • Familiarity with industry-standard control system protocols, such as Modbus, Profibus, or Ethernet/IP.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
  • Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users.
  • Proven ability to work independently and collaborate effectively in a team environment.
  • Strong organisational skills and ability to prioritise and manage multiple tasks simultaneously.
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Job Overview
Offered Salary
£50000 Per YEAR
Job Location
UK
Job Type
Temporary
Consultant